Policies
Please read this before booking. If you have any questions, just get in touch.
The minimum notice required to cancel or reschedule an appointment
If you need to cancel or reschedule your appointment, please give at least 24 hours' notice before your scheduled session time. You can do this by calling, texting, or messaging on WhatsApp — whichever is easiest for you.
Cancellations within 24 hours or missed appointments
Cancellations made with less than 24 hours' notice, and appointments missed without any notice, will be charged at the full session fee of £80.
This is because the appointment slot cannot be offered to another client at short notice. I appreciate your understanding — it helps me keep the practice running fairly for everyone.
Genuine emergencies are always handled with understanding
I understand that genuine emergencies — illness, family crises, or other unforeseen circumstances — do occur. If something unexpected comes up, please just let me know as soon as possible. These situations are always handled with compassion and on a case-by-case basis.
Contact Vikki directly by any of the following
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